Shipping
Free shipping
Kolour’s Jewelry offers free delivery by UPS.
Delivery information EU
Service
UPS Standard
- Processing: 1-2 days
- Delivery: 2-5 days
- Total Delivery Time: 3-7 days
All orders are shipped with UPS and require a signature upon delivery.
UPS usually operate between 9am–6pm on business days.
You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
We are unable to deliver to post office (P.O.) boxes.
Taxes and duties
All countries within the European Union are shipped on a DDP (Delivery Duty Paid) basis, meaning that taxes (Norwegian VAT) and duties are included in the product price.
Delivery information outside EU
Service
UPS Standard
- Processing: 1-2 days
- Delivery: 2-5 days
- Total Delivery Time: 3-7 days
All orders are shipped with UPS and require a signature upon delivery. UPS usually operate between 9am–6pm on business days.
You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
We are unable to deliver to post office (P.O.) boxes.
Taxes and duties
Delivery is on a DAP (Delivery At Place) basis, meaning, orders may be subjected to local taxes and/or import duties, which are levied by your local customs authority.
Tracking and timing
All orders are fully traceable on the UPS website (each customer will receive a tracking number concerning the delivery).
First-time order policy
For security purposes, Kolour’s Jewelry reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.
Insurance
Kolour’s Jewelry insures each purchase during time in transit until it is delivered to you. All orders require signature at delivery.